About us
Our site address is https://uenostore.com
The destination for sharing your data
When requesting a password reset, the IP address will be included in the reset email.
Important Information Regarding Return Policy
● If the product is defective or there is a discrepancy with your order, please contact us within 7 days from the delivery date through the inquiry form
● If the product is defective or there is a discrepancy with your order, please contact us within 7 days from the delivery date through the inquiry form
●If the product is defective or there is a discrepancy with your order, please contact us within 7 days from the delivery date through the inquiry form or at uenostoreformjapan@gmail.com.
●Please be sure to contact us in advance when returning a product. Returns without prior notification cannot be accepted. Additionally, returns due to customer convenience will be declined.
●In the case of a product being returned, we will set a storage period of 3 months from the date of our notification.Products exceeding this storage period will be disposed of.
●In the event that a refund is necessary for any reason, we will set a response deadline of two weeks from the date of our notification.If we do not receive a response within the specified two weeks, we will proceed with the deduction process.